Refund and Cancellation Policy

AIM: to provide a fair and transparent framework for providing refunds to students in the event of cancellation of a course either by the student or by the International Headquarters.


POLICY FOR COURSES RUN BY THE INTERNATIONAL HEADQUARTERS:

Students are required to provide 48 hours written cancellation notice for a full course refund or course credit less the $170 non-refundable course deposit.

Where a course coordinated by the EMMETT Technique International Headquarters (HQ) is cancelled the students will be offered a full course refund.

It is the student’s responsibility to arrange their own travel insurance that will cover their travel and accommodation expenses should a HQ coordinated course be cancelled.

POLICY FOR THE EMMETT TECHNIQUE INTERNATIONAL CONFERENCE & ASSOCIATED EVENTS:

Substitution: If after booking the EMMETT Technique Conference or preceding courses you are unable to attend, you are welcome to nominate someone who meets the eligibility criteria for the conference/course to attend in your place. Please advise of any substitutions via email to the International Headquarters so correct name-tags, training records, etc, can be issued.

Cancellation:

  • Cancellations prior to 31st October 2017: 85% refund
  • Cancellations between 31st October 2017 & 31st January 2018: 50% refund Cancellations between 31st January 2018 & 31st March 2018: 25% refund Cancellations between 31st March 2018 &
  • Conferences/Courses: Nil refund

It is the student’s responsibility to arrange their own travel insurance that will cover their travel and accommodation expenses should the Conference and/or associated programs be cancelled.

Postal

PO Box 564 Castletown
Townsville QLD 4812
AUSTRALIA

Contact Details

Australia: (07) 4771 6234
International: +617 4771 6234
Email: info@rossemmett.com.au

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